Refund Policy

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Refund & Returns Policy

 

At Mynamet.com, we strive to ensure your complete satisfaction with every purchase. If you are not entirely satisfied with your order, we’re here to help.

Returns

Eligibility for Returns:

  • Items must be unused and in the same condition that you received them.
  • Items must be in the original packaging.
  • A receipt or proof of purchase is required.

Return Period:

You have 30 days from the date you received your item to request a return.

Non-Returnable Items:

  • Custom orders
  • Items that have been used or altered

Refunds

Refund Process:

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you of the status of your refund after inspecting the item.

Refund Approval:

If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.

Partial Refunds:

In certain situations, only partial refunds are granted (if applicable), such as items that are returned more than 30 days after delivery.

Shipping

Return Shipping Costs:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

Shipping Refunds:

If you receive a refund, the cost of return shipping will be deducted from your refund.

Exchanges

Damaged or Defective Items:

We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at hello@mynamet.com and send your item to:

Address: Mynamet.com, 690 W. Fremont Ave, Suite 6, Sunnyvale, CA 94087, United States

Contact Us

If you have any questions on how to return your item to us, please contact us at:

Email: hello@mynamet.com

Address: Mynamet.com, 690 W. Fremont Ave, Suite 6, Sunnyvale, CA 94087, United States

Phone: +1 (408) 738-2000

Thank you for shopping with Mynamet.com. We appreciate your business and are committed to providing you with the highest quality products and customer service.

 

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